mental

Mental Health First Aid

Equip your team with the essential skills to identify, respond, and support individuals experiencing mental health challenges.

Introduction

Mental health awareness in the workplace goes beyond simply recognising stress. It’s about creating safer, more supportive environments where employees feel heard, supported, and equipped to respond appropriately when challenges arise. 

This interactive workshop introduces participants to the fundamentals of Mental Health First Aid – emotional support, empathy, and conflict management within workplace settings. 

Objectives

  • Understand the fundamentals of mental health & common disorders.

  • Recognise early signs of mental distress and potential risk.

  • Respond with empathy using effective listening & communication skills.

  • Provide immediate support & reassurance during mental health challenges.

  • Guide individuals towards appropriate psychological or professional help.

Program Outline

  • Understanding the basics of Mental Health First Aid
  • Exploring the mental health spectrum and emotional wellbeing
  • Increasing awareness of common mental health disorders
  • Recognising signs that someone may be struggling
  • Activity: Mental Health Spectrum Exercise
  • Understanding warning signs of suicide or self-harm
  • Learning immediate steps to take during a mental health emergency
  • Exploring how to provide reassurance and support appropriately
  • Building confidence in approaching sensitive conversations
  • Activity: Mindful Breathing Session
  • Learning how to become a better listener
  • Understanding the difference between empathy and sympathy
  • Developing practical empathetic communication skills
  • Learning how to respond supportively in difficult conversations
  • Activity: Role Play Session
  • Exploring common workplace conflicts and emotional triggers
  • Understanding healthy conflict resolution approaches
  • Values exploration and perspective awareness
  • Encouraging healthier communication during disagreements
  • Activity: Guided Group Discussion

Package Details

5-30 pax/session
  • 4-hour program
  • Client Office / Off-Site Location
  • Best For
  • Teams looking to improve workplace communication
  • Managers handling people-focused responsibilities
  • HR, People & Culture and Operations teams
  • Key Highlights
  • Led by Clinical Psychologist
  • Interactive Classroom Workshop + Group Activities + Role Play Sessions
Enquire Now

About the Trainer

  • Head of Mental Wellness at Engage Life
  • Clinical Psychologist trained in Acceptance and Commitment Therapy and Family Therapy
  • PBSM (HRDcorp) Certified & Accredited Trainer
  • Practicing Clinical Psychologist since 2016

Sarah Zehan

Clinical Psychologist

Testimonials

“This workshop created conversations that many teams normally avoid having in the workplace. Sarah made sensitive topics feel approachable, practical, and safe to discuss. I think the team appreciated that the session focused on real-life situations and communication skills they could immediately apply when supporting colleagues or managing workplace stress.”
Sangeeta, Head of Human Resources
“The session felt very relevant to what we hear happening around us in and out of the workplace. The role plays and discussions helped me feel more confident handling difficult conversations if there are any and also understanding mental health challenges without feeling overwhelmed or unsure of what to say.”
Zak, Safety Officer
"Bagi saya, bengkel ni memang eye-opening betul, terutamanya bab empati tu, dengan cara nak bagi sokongan yang betul kat orang yang tengah susah. Saya baru sedar yang kadang-kadang, dengar betul-betul pun dah cukup untuk buat perubahan besar."
Amirul, Customer Support Executive
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